The pharmaceutical industry requires extreme transparency in its supply chain. The merchandise is often vulnerable and calls for extra care. In response, Air France KLM Martinair Cargo (AFKLMP) is investing in innovation and technology so it can provide its customers with the transparency they need before, during, and after the transport of their shipments.
“Our customers can now get quotations, information about the latest and best deals, and do their booking via AFKL Cargo’s digital platform myCargo,” Global Head of Pharmaceutical Logistics Enrica Calonghi explained. “After a period of tests in several European countries we have started the rollout of this important tool, which we are already using widely for general cargo, also for pharmaceutical logistics.”
Air France KLM Martinair Cargo customers can also use myCargo to track the current temperature, the battery level in the dry ice units, and the voltage in the active containers during their transit at the Amsterdam Schiphol and Paris Charles de Gaulle hubs.
“All the pharmaceutical containers are checked during contact points at our hubs, at the origin and the destination,” Ms. Calonghi continued. “We want to enable our customers to monitor the checks and actions we have been performing. And, how cool it would be – pun intended – if we can expand the transparency of the temperature for all Pharma products on the short term.”
The digital journey for Air France KLM Martinair Cargo’s pharmaceutical customers will continue. We expect to roll out an important tool to make our capabilities more visible for our customers by the end of the year.
With myCargo, we at Air France KLM Martinair Cargo air aiming to meet our customers’ needs and wishes concerning digitisation, transparency, and control.